MGM Resorts International Introduces Contactless Technology

MGM Hospitality

The COVID-19 has changed a lot for many individuals and organizations at the same time. Leaving no options for either to accept the changes and cope accordingly. The travel industry is also building its learning curve and developing new solutions for travelers. Industry leader MGM Resorts International introduces contactless check-ins for its visitors. This summer the visitors will be checking into MGM Resorts International properties contactless with confidence.

The Seven-Point Safety Plan

According to MGM Resorts International, the company has a Seven Point Safety Plan for employees and visitors. The plan includes employee-screening measures such as routine temperature checks and self-screening protocols for guests as well as mandatory masks and personal protective equipment (PPE) for all employees. Meanwhile, guests will wear masks in public areas, with MGM Resorts providing them free of charge.

MGM Resorts International is also implementing a six-foot physical distancing policy and utilizing plexiglass barriers and eye protection for employees in areas where maintaining a safe distance isn’t feasible. Guests will also have access to custom-built handwashing and hand-sanitizing stations in high-traffic areas while electrostatic sprayers will be used in many large areas for more efficient disinfection.

MGM Resorts International Goes Digital

One of the most interesting and convenient aspects of the new system by MGM Resorts International is the contactless check-in process. Visitors can log on to the MGM Resorts mobile app and take the contactless journey all by themselves. The process is simple and easy, after verification the visitors make the payments and obtain a digital key. Or even access a physical key through self-serve key encoders.

“MGM Resorts focused on developing a plan that puts health and safety at the center of everything we do. Our ‘Seven-Point Safety Plan’ is the result of months of consultations with public health experts and outlines our comprehensive approach to welcoming guests back safely,” MGM Resorts Acting CEO and President Bill Hornbuckle said upon May’s announcement.

More digitization undertaken by MGM Resorts includes digital menus available to view via QR code and text message notifications when a guest’s table is ready to cut the long-standing waiting areas.

New improvements have also been made to the HVAC systems. The improvement is a step towards the better safety of the employees and the visitors. To limit the spread of the pandemic the protocols have been put to practice. This policy also ensures that the infected individual has access to medical treatment. The place is thoroughly subject to sanitization. If possible, MGM will also notify those who may have come in close, prolonged contact with the person.

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