British Airways reopens Heathrow Terminal 5 first-class lounge

Crowds at the airport

British Airways is reopening its lounges at Heathrow Terminal 5 with coronavirus measures put in place.

The airline is reopening its lounges in phase. However, it reopened its Galleries First, Galleries South Club, and Arrivals lounges on July 4.

The ultra-exclusive Concorde Room lounge is not open yet. But the terrace area in the First lounge is temporarily converted into a Concorde Terrace. However, it is only open for British Airways’ first-class customers.

The first-class ticket holders, business-class ticket holders (Club World in BA-speak), and silver and gold members can access to the Galleries First lounge.

However, Business-class ticket holders and silver members (unless they’re traveling first class) can’t usually access this lounge.

Access is granted to Galleries South Club with a first-class, Club World or Club Europe ticket.

Safety Measures in Lounge

As one of the safety measures in place passengers can access the lounge by automatic contactless entry screens.

British Airways says by this method the customers can scan their own boarding pass when entering the lounge. This will reduce contact between customers and staff.

The customers will get a card while entering the lounge which they have to place on their seats while leaving the lounge. So cleaners will know that they have to clean this seat as some customer was using it. And can clean and sanitize the seating area after each customer use.

There will also be a number of sanitization stations. To maintain distance British Airways says there will be safe distance markers all across the lounge.

However, cleaners will be cleaning the bathrooms and shower facilities carefully after each use.

Ordering Food by New Online Service

Through a new online service, customers can order food and drinks but this is accessible in the lounge.

The airline said: ‘Once ordered, customers can sit back and relax, and their order will be brought directly to their seat.’

Reopening Other Lounges

British Airways said it will be reopening more of its lounges again across its network throughout July and August.

However, as the airline plans to resume its flights to more destinations across its network in July. It will start reopening the lounges as well. Albeit offering fewer frequencies due to reduced demand.

Resuming Flights

On Saturday, the airline resumed its flight to Pristina in Kosovo. It will be operating a weekly route to this destination until September.

On Friday, July 24, BA will start flying between Heathrow and Newquay in Cornwall. It will be offering three flights a week in the start then move to five flights a week in August. However, from September, it will be flying daily.

And on Friday, September 1, BA CityFlyer will begin daily service from London City to Belfast City Airport.

Moreover, British Airways Holidays is giving discounts to customers who will book the summer holidays before July 9. These discounts will be available for travelers traveling to destinations such as Spain, Italy, Greece, and Turkey.

However, spending a minimum of £1,500 per booking customers can save £100. Whereas, customers can save £150 on holidays with a minimum spend of £2,500 per booking. And £200 on holidays with a minimum spend of £4,000 per booking.

Meanwhile, BA has also revealed that its preferred travel insurance provider, Allianz Assistance, has updated its policy to cover Covid-19.

However, this policy would cover the expense of customers and their families if while testing their results is positive. Or if they have to quarantine after catching the virus.

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